How to improve your business' internal communications
Companies tend to focus on the happiness of their customers and often forget the happiness of their employees. They place the spotlight on external communications, further enhancing it with digial technologies, without recognising that employees could also have an impact on the business' performance and success. As a result, internal communications rarely get a second glance
However, more and more businesses have begun to acknowledge that employee satisfaction is just as important as customer satisfaction. Though the move may be a few years behind, this has prompted them to explore ways to also digitally enhance internal communications.